Terms of service

Introduction

Welcome to U-Plan Systems ("we," "us," or "our"). These Terms of Service govern your use of our website (https://www.u-plansystems.co.nz/) and our products and services. By accessing or using our website, you agree to comply with these Terms.

Definitions

  • "Services" refers to any products, tools, or services offered on our website.
  • "User" refers to anyone who accesses or uses our website or services.
  • "We," "us," or "our" refers to U-Plan Systems.

Use of Our Website and Services

You agree to use our website and services only for lawful purposes. You must not:

  • Engage in any fraudulent or unlawful activity.
  • Distribute harmful software (e.g., viruses, malware).
  • Attempt to access restricted areas without permission.

Orders and Payments

  • Prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated.
  • We reserve the right to modify prices or discontinue products without prior notice.
  • Payment must be completed before the order is processed.

Shipping and Delivery

  • We aim to process and dispatch orders promptly, but we are not responsible for delays caused by third-party couriers.
  • Shipping costs and estimated delivery times are provided at checkout.
  • Risk in goods transfers to you upon delivery.

Returns and Refunds

  • If you receive a faulty or incorrect product, please contact us within 7 days of receipt.
  • Returns must be in original condition and packaging.
  • Refunds or replacements will be processed in accordance with the Consumer Guarantees Act 1993.

Limitation of Liability

To the extent permitted by New Zealand law, we are not liable for:

  • Any indirect or consequential losses.
  • Damages resulting from website downtime or service interruptions.
  • User reliance on any information provided on the website.

Intellectual Property

All content on our website, including text, images, and logos, is owned by U-Plan Systems and protected under intellectual property laws. You may not reproduce, distribute, or use our content without permission.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on those websites.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes shall be resolved in New Zealand courts.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on our website.