Privacy policy

Introduction

U-Plan Systems ("we," "us," or "our") is committed to safeguarding the privacy of our customers, website visitors, and other stakeholders. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with New Zealand's Privacy Act 2020.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.
  • Purchase History: Details of products or services you have purchased from us.
  • Device and Usage Information: IP address, browser type, and browsing behavior on our website.

Collection Methods

We collect personal information through:

  • Direct Interactions: When you provide information via our website, email, phone, or in person.
  • Automated Technologies: Through cookies and similar tracking technologies when you interact with our website.

Use of Personal Information

We use personal information to:

  • Process and fulfill orders.
  • Communicate with you regarding orders, inquiries, or services.
  • Improve our products, services, and website functionality.
  • Comply with legal and regulatory obligations.

Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: Third parties who assist us in operating our business, such as payment processors and delivery services.
  • Legal Authorities: When required by law or to protect our rights.

International Data Transfers

If we transfer personal information outside of New Zealand, we will ensure it is protected by appropriate safeguards in accordance with the Privacy Act 2020.

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access your personal information.
  • Request correction of any inaccuracies.
  • Withdraw consent for certain types of processing.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date.